Is the Clean HubSpot sync one-way or two-way?
Two-way, for the contacts Clean synced. Clean pushes prospects, companies, lists, and column values into HubSpot, and when your team changes a synced contact's name, email, job title, phone, or LinkedIn URL in HubSpot, the change comes back into Clean within minutes. Contacts that are only in HubSpot stay out of Clean until a member asks chat to add them and confirms, and a member can turn reading off on the connection.
Will Clean create duplicate contacts in HubSpot?
No. Clean reads the contacts already in HubSpot, and before it creates anything it looks for the record: contacts by email, then by exact LinkedIn URL; companies by domain, then by LinkedIn page. A match is updated rather than duplicated. Every record Clean writes also carries a hidden Clean ID, so later updates land on the same contact and company.
Which HubSpot records does Clean write to?
Contacts, companies, the association between each contact and its company, contact lists, and contact properties for your Clean columns. Clean reads a contact's lifecycle stage, status, and owner to know who is already in HubSpot, but never changes them. Deals, tickets, notes, tasks, and custom objects are not part of the sync.
Does Clean delete anything in HubSpot?
No. Clean never deletes contacts, companies, or lists in HubSpot. Removing a prospect from a Clean list removes only that contact's membership in the mirrored HubSpot list.
What happens when I disconnect HubSpot?
Syncing stops, Clean drops its HubSpot access for everyone in the workspace, and Clean deletes its index of who is in HubSpot. Everything already in HubSpot stays there.
Whose prospects sync to HubSpot?
Everyone's. The connection belongs to the workspace, not to one member, so every prospect saved in the workspace syncs, whoever saved it.