ABA Model Rule 7.3(b) bars soliciting work by live person-to-person contact when a significant motive is pecuniary gain. One exception covers people who routinely use the type of legal services offered for business purposes, and the owner of a first-year importer may never have hired trade counsel, so do not assume it applies. California has no business-purposes exception, and Florida treats cold calls as prohibited solicitation. The ABA comment points to mail and email as the alternative, so default to a truthful written note, not a call or a real-time chat, and never have staff or a marketing firm make contact you could not make yourself (ABA Formal Opinion 501, applying Rules 5.3 and 8.4(a)).
Written notes have rules too. Rule 7.3(c) bars soliciting someone who has made known they do not want to be solicited by you, or soliciting through coercion, duress or harassment, and Rule 7.1 bars misleading statements, including anything suggesting the reader must act when no action is required. Fear is the easy pitch in trade work, so the trap is specific: a note that reads like a government notice, opens with penalties, or implies you have already analyzed the reader's situation.
State rules add more. Florida bars messages made to resemble legal documents. Unless an email goes only to current or former clients, family or other lawyers, Florida requires "Advertisement" as the first word of the subject line, a statement of your background, training and experience that includes experience with similar matters, submission to the Bar for review at least 20 days before first use unless exempt, and, for a message prompted by a specific occurrence, a statement of how you learned of it. California requires an "Advertisement" label on some written solicitations. Check your own state's rules and ethics counsel; this page is not legal or ethics advice.
What works is short and useful: who you are, what your practice does for first-year importers, and something they can use with no strings attached, such as a plain-English summary of an importer's obligations. Run conflicts before any note goes out, because a firm representing domestic producers in a trade remedy case may have a Rule 1.7 conflict with importers of the same product. The weekly habit behind this is in business development for lawyers.
An introduction beats any note. The company's customs broker, freight forwarder, accountant or banker may know the owner well. Ask for an introduction, not a pitch: do not script what an introducer says to the company about its specific matter, and let the owner decide whether to talk. Rule 7.2(b) bars giving anything of value for a recommendation outside a few narrow exceptions, so keep any thanks to an introducer to a nominal gift.