Law firm guide

General counsel: the role, and how GCs hire outside law firms

A general counsel is a company's most senior lawyer. The GC advises the CEO and board, manages legal risk, runs the legal department and decides which outside firms get hired; with no GC, the CEO, CFO or owner hires counsel.

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The short answer

A general counsel is the most senior lawyer inside a company. The GC advises the CEO and board, manages legal risk, keeps routine work in-house and hires outside firms for deals, litigation, investigations and specialist regulatory work. Where there is no GC, the CEO, CFO or owner hires counsel. Clean names that person at companies with a moment that creates legal work.

Key takeaways

  • A general counsel is a company's most senior lawyer, and the client is the company, not the CEO.
  • GC and chief legal officer are often one job. Where both exist, the CLO typically holds the executive seat.
  • GCs keep routine work in-house and send out deals, litigation, investigations and specialist regulatory matters.
  • At companies with no lawyer on staff, the CEO, CFO or owner hires outside counsel.
  • Default to a truthful written first touch tied to a real moment. Run conflicts and check your state's rules.
01

What is a general counsel?

A general counsel is the most senior lawyer inside a company. The GC advises the CEO and the board, owns the company's legal risk, runs the legal department and decides which outside law firms get hired, for what and on what terms. Cornell's Legal Information Institute notes that the role also goes by chief counsel or legal director, and that a partner at an outside firm can fill it instead of an employee. That arrangement is commonly called outside general counsel.

The client is the company, not the executive who hired the GC. ABA Model Rule 1.13 says a lawyer employed or retained by an organization represents the organization acting through its duly authorized constituents. If the lawyer knows an officer's conduct in a matter related to the representation breaks a legal duty to the company, or a law that could be imputed to it, and is likely to cause the company substantial injury, the rule generally requires referring the matter to higher authority, up to the highest authority that can act for the company when the circumstances warrant. The ABA's comment says that is ordinarily the board. The same rule binds your firm once it is hired: the executive who first calls you speaks for the client, but the company is the client.

Government agencies and universities use the same title for their chief lawyer. This guide covers the corporate GC, the person who hires law firms that serve businesses.

02

What does a general counsel do?

General counsel responsibilities change with company size. In a two-lawyer department the GC drafts and negotiates personally. In a large one the GC sets direction and picks the people and firms who do the work. Either way, the job covers the six areas below.

Public companies add a formal duty. Under 17 CFR Part 205, the rules adopted under section 307 of the Sarbanes-Oxley Act, a lawyer representing a public company before federal securities regulators who becomes aware of evidence of a material violation must report it to the chief legal officer (or the equivalent), or to that officer and the CEO. The rule reaches outside lawyers too, so a report from your firm lands on the desk of the company's top lawyer.

  • Advising the CEO and executive team on decisions with legal weight: a new market, a large customer contract, a restructuring.
  • Working with the board: governance and committee support (some GCs also serve as corporate secretary), and taking serious problems up the chain when Rule 1.13 requires it.
  • Managing legal risk: disputes, regulatory exposure, compliance programs and internal investigations.
  • Owning contracts and deals: templates, approval rules, acquisitions, financings and real estate.
  • Running the legal department: hiring, budget, legal technology and how work is routed.
  • Managing outside counsel: choosing firms, setting budgets and billing rules, reviewing invoices and deciding who gets the next matter.
05

What a general counsel sends to outside counsel, and why

GCs keep routine work inside: standard contracts, day-to-day advice, employment questions, compliance programs. The pull to keep more inside showed up clearly in 2025. In the Thomson Reuters Institute's 2025 State of the Corporate Law Department Report, cost control was GCs' top strategic priority in the US, UK and Canada, and 42% said they expected to raise the share of legal spend going to their internal team. What goes out is work the team cannot do, cannot do fast enough, or should not do itself.

Most of that work starts with a moment at the company. The practice guides cover the main ones: M&A after a deal is agreed, trade and customs, government contracts and commercial real estate.

  • Capacity. A deal, a lawsuit or a regulatory inquiry can outgrow a small team fast. In the institute's 2026 report, nearly half of GCs named staffing and resource constraints as their top barrier to delivering more value.
  • Depth. Specialist work the team sees once a year or less: trade and customs, government contracts, antitrust, tax.
  • Courtrooms. Trial work, and appearances in states where no one on the in-house team is admitted.
  • Independence. When management's own conduct is in question, investigations often go outside. Under the federal securities rules on lawyer conduct, a public company's qualified legal compliance committee (a committee of directors that can be the audit committee) may have outside attorneys investigate a reported material violation.
  • Deals. Acquisitions, financings and large real estate transactions need a deal team and diligence capacity. In the institute's 2026 report, many GCs expected outside counsel spend on regulatory work and M&A to stay high.
06

What general counsel say they want from outside firms

Price they can plan around. In the Thomson Reuters Institute's 2025 report, 61% of GCs called a shift toward value-based billing or alternative fee arrangements a medium-to-high priority, and they put the onus for that shift on outside firms. A fixed fee, or a firm budget for a defined phase of work, answers that request directly.

Advice tied to the business. In the institute's 2026 State of the Corporate Law Department Report, 86% of GCs said their department contributes significantly to company goals, but only 17% of C-suite executives agreed. One retail GC told the researchers: "When we have a risky legal subject, the company never prefers just to see the legal opinion." Give the GC a recommendation the CEO can act on, not only a memo.

Value for the rate. Among the law firms the institute tracks, smaller firms captured most of 2025's demand growth as clients moved work from the most expensive firms to lower-cost ones. Spending plans in the corporate report were mixed: as of the fourth quarter of 2025, 36% of GCs expected to increase overall outside counsel spend over the next year and 20% expected to cut it.

Outside counsel guidelines commonly turn these wants into rules: a budget before work starts, staffing limits and billing terms every invoice has to follow. How GCs choose among firms, from referrals to panels and RFPs, is covered in how companies choose outside counsel. For turning these wants into a firm's marketing, see a law firm marketing plan for business clients.

07

Who hires outside counsel when there is no general counsel

Plenty of companies that buy legal work have no lawyer on staff. Cornell's definition of the role notes that some small businesses, rather than pay the high salary the role commands, hire outside counsel from a law firm instead. There, the buyer is usually the CEO or owner. The CFO or controller often runs financing, tax and real estate matters and watches the invoices, and an HR head may pick employment counsel.

A buyer who is not a lawyer typically hires on trust and referral rather than through a formal review, so an introduction carries more weight. That buyer may also not routinely use the kind of legal work you do, which matters for the solicitation rules below. How to get corporate clients covers winning both kinds of buyer.

Who usually hires outside counsel, by company stage (typical patterns, not survey results)

Company stage or sizeWho usually hires outside counselWhat they typically buy
Founder-led startupThe CEO or a founderFormation, equity and financing documents, first customer contracts
Owner-run company, no lawyer on staffThe owner or CEO, often with the CFO or controllerLeases and property deals, key contracts, employment matters, a first acquisition
Company with a newly hired first GCThe GC, with the CEO signing off on big mattersFinancings, M&A, litigation, specialist regulatory work
Midsize company with a small legal teamThe GC, with deputies choosing firms in their areasLitigation, deals, multi-state regulatory, trade and government contracts work
Public company or large enterpriseThe CLO or GC and deputies; board committees retain their own counsel for some mattersSecurities and governance work, major M&A, high-stakes litigation, investigations
Private-equity-owned companyThe CEO or CFO, with the owning fund often steering deal workAdd-on acquisitions, financings, preparation for a sale
08

Reaching a general counsel within the solicitation rules

This is not legal or ethics advice. Check your own state's rules and, when in doubt, ask ethics counsel.

ABA Model Rule 7.3 limits soliciting work through live person-to-person contact: in person, by live phone or by other real-time visual or auditory contact. Its exceptions include contact with another lawyer and with people who routinely use that type of legal service for business purposes. Do not build a plan on either.

Florida's in-person rule has neither exception: it allows live contact only with family, current or former clients and people with a prior professional relationship, and its bar's advertising committee has found cold calls to be prohibited solicitation. California has no business-purposes exception and also bars real-time electronic contact. And an owner hiring counsel for a first acquisition may not routinely use that service at all.

  • Default to a truthful written first touch. The ABA's comment to Rule 7.3 names mail and email as the alternative to live contact.
  • Written messages are still regulated. Rule 7.1 bars misleading content, and its comments say that includes copy that causes a reader to believe they must act when no action is required.
  • States add their own requirements. Florida's include an "Advertisement" subject line, a statement of background, training and experience that covers the area of law, how you learned of the specific occurrence when one prompted the message, and submitting the message to the Bar for review at least 20 days before first use unless an exemption applies. Florida also bars a written solicitation about a specific matter when you know or should know the recipient already has a lawyer in that matter.
  • Florida exempts communications between lawyers from the requirements above; whether that reaches a note to a company's GC is a question for ethics counsel. California requires an "Advertisement" marking in some cases.
  • Never imply you have already analyzed their legal problem, and keep urgency and official-looking language out of subject lines.
  • If a GC says they do not want to hear from you, stop. Rule 7.3(c) bars soliciting someone who has made that known.
  • Do not hand live contact to BD staff or an agency. ABA Model Rule 8.4(a) makes breaking the rules through the acts of another misconduct, and Florida's rule expressly covers employees and agents soliciting on the lawyer's behalf.
  • Run conflicts before the first touch, and never approach the other side of a deal your firm is on.
  • Ask a mutual contact for an introduction, and pay no one for recommending you beyond Rule 7.2(b)'s narrow exceptions, such as nominal thank-you gifts. More in warm introductions and business development for lawyers.
09

How Clean finds the person who hires outside counsel

A GC sends work outside when something at the company creates more than the team can cover. The hard part for a firm is knowing which companies have that moment, and who holds the decision there. Clean finds companies at moments that create legal work: a company wins a large contract, buys or leases a new site, starts importing under its own name or opens a new trade lane, takes on a new license or regulatory registration or moves into a new state, or agrees to buy, sell or merge.

For each company, Clean gives the reason, the practice area it touches and the person who hires outside counsel: usually the general counsel, the CEO or the owner. Open a company to see who in your team's network can introduce you, and every record behind it, each with a note on the legal work it creates. You tell Clean who to look for by industry, company size, region and kind of matter, and who to leave out, such as current clients.

Clean is not a contact database and does not sell a list to download. It is built for business clients only: it finds companies, not individuals or consumer cases. Your firm runs conflicts, decides whether to reach out and writes its own message; Clean does not send messages for you. See how Clean works and Clean for law firms, then book a demo to see companies in your market with a moment that creates work in your practice, and who to reach.

Common questions

What does a general counsel do?

A general counsel is a company's most senior lawyer. The GC advises the CEO and board, manages legal risk and compliance, oversees contracts and deals, handles disputes and investigations, and runs the legal department and its budget. That includes outside counsel: the GC decides which law firms get hired, for which matters and on what billing terms.

What is the difference between a general counsel and a chief legal officer?

Often there is none, and many companies give one person both titles. Where both exist, the chief legal officer typically holds the executive-team seat, while the general counsel runs legal work day to day. No law defines the split. Federal securities rules on lawyer conduct refer to the chief legal officer or the equivalent, meaning whoever holds the top legal role.

What is in-house counsel?

In-house counsel are lawyers employed by a company rather than a law firm. The Bureau of Labor Statistics calls them corporate counsel: lawyers who work for a single organization and advise its executives on issues such as patents, contracts, taxes and union agreements. The general counsel heads the in-house team, which can include deputies, practice-area lawyers and legal operations staff.

Who does a general counsel report to?

Commonly the CEO. Cornell's Legal Information Institute describes the GC as reporting directly to a company's executive leadership, and many GCs also work closely with the board. The client, though, is the company. Under ABA Model Rule 1.13, when a company's lawyer knows an officer's conduct in a matter they handle breaks the law in a way that could be imputed to the company and is likely to cause it substantial injury, the lawyer generally has to refer it to higher authority, which can mean the board.

What is an outside general counsel?

An outside general counsel is a lawyer at a law firm who acts as a company's GC without being its employee. Cornell's Legal Information Institute notes that the GC role can be filled by a partner from an outside firm, and that some small businesses hire outside counsel from a law firm rather than pay a GC a high salary. The arrangement suits companies that need regular legal judgment but not a full legal department.

What do general counsel want from outside law firms?

Pricing they can plan around, advice tied to the business and value for the rate. In the Thomson Reuters Institute's 2025 State of the Corporate Law Department Report, 61% of GCs called a shift to value-based billing or alternative fee arrangements a medium-to-high priority, so a fixed fee or a budget for a defined phase of work helps. GCs also want a recommendation the CEO can act on, not only a memo, and invoices that follow their outside counsel guidelines.

Sources

  1. 01Occupational Outlook Handbook: Lawyers (What Lawyers Do), U.S. Bureau of Labor Statistics, 2026-08-27
  2. 02general counsel (Wex definition), Legal Information Institute, Cornell Law School, 2022-02
  3. 03in-house counsel (Wex definition), Legal Information Institute, Cornell Law School, 2022-03
  4. 04Model Rules of Professional Conduct, Rule 1.13: Organization as Client, American Bar Association, 2026-09-28
  5. 05Model Rules of Professional Conduct, Comment on Rule 1.13, American Bar Association, 2026-09-28
  6. 06Model Rules of Professional Conduct, Rule 5.5: Unauthorized Practice of Law; Multijurisdictional Practice of Law, American Bar Association, 2026-09-28
  7. 0715 U.S.C. 7201, notes: Pub. L. 107-204 is the Sarbanes-Oxley Act of 2002, Legal Information Institute, Cornell Law School, 2026-09-28
  8. 0815 U.S.C. 7245: Rules of professional responsibility for attorneys (Pub. L. 107-204, title III, section 307), Legal Information Institute, Cornell Law School, 2026-09-28
  9. 0917 CFR 205.3: Issuer as client (duty to report evidence of a material violation), Legal Information Institute, Cornell Law School, 2026-09-28
  10. 1017 CFR 205.2: Definitions (qualified legal compliance committee investigations by outside attorneys), Legal Information Institute, Cornell Law School, 2026-09-28
  11. 11Why and how corporate GCs are reallocating their outside legal work (on the 2025 State of the Corporate Law Department Report), Thomson Reuters Institute, 2025-05-12
  12. 122026 State of the Corporate Law Department Report: GCs align strategy to corporate imperatives, but C-Suites want more, Thomson Reuters Institute, 2026-03-24
  13. 132026 Report on the State of the US Legal Market: Peak prosperity and the fault lines below, Thomson Reuters Institute, 2026-01-07
  14. 14Model Rules of Professional Conduct, Rule 7.3: Solicitation of Clients, American Bar Association, 2026-09-28
  15. 15Model Rules of Professional Conduct, Comment on Rule 7.3, American Bar Association, 2026-09-28
  16. 16Model Rules of Professional Conduct, Comment on Rule 7.1, American Bar Association, 2026-09-28
  17. 17Model Rules of Professional Conduct, Rule 7.2: Communications Concerning a Lawyer's Services: Specific Rules, American Bar Association, 2026-09-28
  18. 18Model Rules of Professional Conduct, Rule 8.4: Misconduct, American Bar Association, 2026-09-28
  19. 19Rules of Professional Conduct (Rule 7.3, Solicitation of Clients), State Bar of California, 2026
  20. 20Handbook on Lawyer Advertising and Solicitation (Rules 4-7.18, 4-7.19 and 4-7.20), The Florida Bar, 2025-12-10

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