Size comes first because it tells you how the purchase will run. In the ABA's 2024 Legal Technology Survey (article published April 2025), 97% of solo practitioners and 90% of lawyers at small firms of 2 to 9 said they make their own tech decisions, while 50% of firms of 100 or more lawyers employ dedicated IT staff or chief information officers. If you sell AI, the gap runs the same way: in the ABA's AI survey, fielded October to December 2024, 17.7% of solos and 47.8% of respondents at firms of 500 or more lawyers said their offices used AI-based tools. That is late-2024 data, not a reading of today.
ILTA's Technology Survey 2026 (508 firms worldwide, released September 14, 2026) uses its own size bands and shows the rules getting stricter with size: only vetted or firm-approved AI apps were allowed at 39% of responding firms under 50 lawyers and 79% at 350 to 699. For an AI product, a larger firm means an approved-apps list to get onto; the full policy table is in selling AI to law firms. Two surveys, different bands and samples: never read them as one series.
Practice mix decides whether your product fits at all: a litigation-heavy firm and a transactional firm of the same size run different tools, so cut by the practices you serve before you cut by size. Offices tell you how far one decision reaches. A multi-office firm often sets tools firmwide, so one office that likes you may still need firm IT and partner sign-off. See law firm technology for what firms run, and the AmLaw 200 for legal tech sellers for the largest firms.
ABA 2024 Legal Technology Survey figures by firm size, from two ABA TechReports published April 2025. The right-hand column is a typical reading, not survey data.
| Firm size (ABA bands) | What the ABA 2024 data shows | What it means for your account set |
|---|
| Solo | 97% make their own tech decisions; 74% spend under $3,000 a year on legal software | The lawyer is the buyer. Fits low-priced, self-serve products; many small accounts. |
| 2 to 9 lawyers | 90% make their own tech decisions; consultants (31%) and internal staff (25%) are the most common tech support | The owning lawyer decides; an outside consultant may shape the choice. |
| 10 to 99 lawyers | 55% to 100% of firms with 10 or more lawyers have internal tech support staff, depending on size band; 94.1% of respondents at firms of 50 to 99 lawyers said they budget for technology | An administrator or IT manager often runs the evaluation; ask who owns the budget line. |
| 100 or more lawyers | 50% employ dedicated IT staff or CIOs; 83% have an incident response plan; larger firms routinely exceed $20,000 a year on software | Expect a security review, a pilot and partner approval before any contract. |